privacy

Privacy Policy

We are committed to protecting your privacy. We carefully manage the data we collect, use every precaution to ensure the security of your information, and disclose fully how we use the information you provide.

GDPR COMPLIANCE

GDPR Compliance Overview
The European Union’s General Data Protection Regulation (GDPR) protects EU resident data and grants rights to privacy and protection of personal data. The General Data Protection Regulation (GDPR) is a new European privacy law active on May 25, 2018. It helps unify data protection in the EU. We outline our compliance below:

• Our privacy policy uses plain language.

• We collect your data when you consent and sign up for a service with us. We may also collect and store data you volunteer to us to complete ongoing marketing work including third party logins for related services we need in order to complete marketing work.

• We will store your data for 3 years after project completion and will communicate with you prior to deletion.

• Account information is accessed by staff using HTTPS and staff-specific logins from encrypted computers. Personal information is not printed, chatted, or emailed among staff. We do NOT transfer personal information internationally.

• At any time, a client can request his or her data by contacting our Customer Support via our website. After verifying the User identity, we will then export and email the data to the User. Available data for export: All contact information, all stored personal data.

• We are the data controller for all accounts. 

• Our clients and users have the “right to be forgotten”. We will ease all personal data upon request.

• We do not include any profiling of client data. We do NOT collect any data on health, race, sexual orientation, religion, or political beliefs. We do NOT make automated decisions regarding data. All project decisions and client decisions are made my human beings. We store and process your data so we can: contact you and complete marketing work we are engaged to complete.

• All our marketing messages include a clear unsubscribe link in the footer.

• We have a company policy of alerting clients/users of any data breach.

• We use advanced encryption methods to encrypt data, including the use of HTTPS. We also use encryption on data where appropriate to ensure that data cannot be decrypted by third parties.

• Our information systems, sandbox environment, dev environment are limited to properly authorized users with security controls. We have development, testing, and production environments segregated. 

• We maintain a disaster recovery system including daily backups, and a business plan designed to ensure continuous delivery of services.

• We use industry-leading third-party vendors and hosting partners such as Amazon AWS to provide the necessary hardware, software, networking, storage, and related technology required to run the services. 

• As a client you have 8 fundamental rights: The right to be informed on how and why we use your personal data. The right of access including what information is maintained and how it is processed by our company. The right to have personal data rectified if it is inaccurate or incomplete. The right to be forgotten by having personal data deleted or removed from our system. The right to restrict processing and use of your data. The right to data portability by having data available to others. The right to object - in certain circumstances, individuals are entitled to object to their personal data being used. 

USER ACCOUNTS

In order to deliver you with the marketing products and services you request we require basic user account information including but not limited to: your name, specialty, basic information about your work and market, the date and month of your birth, mailing address, e-mail, phone, etc. We use and maintain this information in order to 1) provide our services and process your marketing projects, 2) provide client support, and 3) improve our products and services. We limit access to your personal information to company staff, consultants and contractors who need to know that information in order to provide products or services to you. We will never sell or rent your personally identifiable information or a list of our customers to third parties. Please note that your personal user information will be stored and processed on our computers in the United States. We pledge to maintain and transmit your personal information in a safe, confidential and secure way.

ACCESSING AND CHANGING USER ACCOUNT DATA

You can review and update the personal information you provide to us at any time by logging into your account.

DIALOGUES WITH OUR CLIENTS

Communication: We communicate with clients on a regular basis via e-mail to provide requested services, confirm new user accounts, and send information about important changes to our products and services. We also communicate by phone to resolve client complaints, answer questions, and manage projects. Generally, users cannot opt out of these kinds of communications, but they will be primarily informational rather than promotional. Correspondence you send to our marketing department, including e-mails and faxes, may be retained in the records of your account. We may also maintain copies of our correspondence to you. We keep these records in order to measure and improve our client care and be sure that your projects are managed efficiently.

WEBSITE TRAFFIC DATA

Because of the way that Internet communication standards operate, when you arrive or leave our marketing website, we receive the Web address of the site that you came from or are going to. We also collect and review data about which pages of our Web site you visit, your browser type and the times you access our Web site. We use this information only to try to better understand clients' and visitors' preferences and to manage the load on our servers. These tools help us improve our services and products. We never track the Web sites that you visit before or after you visit our site. We do use IP addresses, browser types and access times to analyze consumer trends, administer and optimize our website, improve the performance of our website and gather broad demographic information for our own use.

By accepting this Privacy Policy and our Terms and Conditions, you consent to our use and disclosure of your personal information as outlined above. If you object to your personal information being used as described in this Privacy Policy, please do not register for a marketing team account.

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